Nigerians are unhappy about their credit cards being debited and took to social media to call out mobile app company Bolt (Taxify).
Some of them complained about the debits occurring in quick succession, while others said they were charged more than once for a single trip they made.
Bolt Nigeria responded by saying that they do not store credit card data and that their payments partner or bank was possibly having issues. They then stated that they were working with payment processors to investigate the causes of the debits.
https://twitter.com/Boltapp_ng/status/1176909826108137475
https://twitter.com/Boltapp_ng/status/1176904269448011776
Sorry is anyone getting random Debit Alerts from Bolt ?
Just woke up to like 7 in quick succession
What's going on
I'm having palpitations
— Cinderella Man (@Osi_Suave) September 25, 2019
https://twitter.com/Obiokoroa4/status/1176890030104686592
https://twitter.com/iChopTweets/status/1176905390266683398
Hey! BOLT app N4, 700 for a trip! I've been indoors for 2 days
— 20-10-2020 (@DirectorSolomon) September 25, 2019
I dey boat and bolt dey debit me. I'm not understanding
— Sisanmi (@the_csan) September 25, 2019
When you hear Taxify/ Bolt app has been hacked and you have your Atm card linked to the app 😭😭😭😭😭pic.twitter.com/E47nA8dL9h
— POMW ENTERTAINMENT (@POMWENT) September 25, 2019
https://twitter.com/classicNedu/status/1176923864569458690
https://twitter.com/Timerexxl/status/1176922290589700096
https://twitter.com/UncleSmish/status/1176904697376051201
Oh God 😢 I've been receiving debit alerts without checking thinking it's normal sms. Only for me to see bolt trending and run to check, @Boltapp_ng has debited me more than 5 times and I've not even used the app today 🤦
Delete your cards from bolt now! pic.twitter.com/CM0VyYyIJc— Emmanuel Olorunshola (@iamimanuel) September 25, 2019
The advise is not to unlink your card from Bolt. Move your funds out of your card account.
If Bolt has been compromised, that means the hacker has your card details already.
MOVE YOUR MONEY OUT
Unlinking your card won't save your funds.
— A.E K (@Twickta) September 25, 2019
